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HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property
Lakefront hotel with full-service spa and 24-hour front desk

Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Public bath
Exterior
Point of interest
Lobby sitting area
Daily buffet breakfast (JPY 2420 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$169
5 June - 6 June

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

View from room

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 16 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
2 bedrooms
Shower/bath combination
Bidet
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

View all photos for Standard Double Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Family Fourth Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Double Room with Mt.Fuji View

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room With Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Twin Room With Mt.Fuji View

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin

In-room safe, free WiFi, bed sheets

Standard Twin

  • Sleeps 2
  • 2 Double Beds
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About the area

Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011

What's nearby

  • Fuji-Q Highland - 5 min walk - 0.4 km
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 2.4 km
  • Arakurayama Sengen Park - 2 min drive - 2.3 km
  • Kawaguchiko Stellar Theater - 3 min drive - 3.0 km
  • Lake Kawaguchi - 3 min drive - 3.1 km

Getting around

  • Kawaguchiko station - 16 min walk
  • Tokyo (HND-Haneda) - 115 min drive

Restaurants

  • ‪SNOWY VILLAGE 富士急ハイランド店 - ‬15 min walk
  • ‪富士急ハイランド フードスタジアム - ‬11 min walk
  • ‪FUJIYAMA - ‬11 min walk
  • ‪スターバックス - ‬16 min walk
  • ‪カフェ ブリオッシュ - ‬15 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

Hotel near Fuji-Q Highland
Located close to Arakurayama Sengen Park and Kawaguchiko Music Forest Museum, HOTEL MYSTAYS Fuji Onsen Resort provides an indoor mineral hot spring (onsen), laundry facilities and a restaurant. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
  • A 24-hour front desk, a reception hall and a water dispenser
  • Guest reviews speak highly of the helpful staff and location
Room features
All 159 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 43-inch flat-screen TVs with digital channels
  • Fridges, electric kettles and heating

Languages

Chinese (Mandarin), English, Japanese

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  • Parking included
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9.2 out of 10, Wonderful, 962 reviews
The price is AU$301
2 June - 3 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Hosted evening meal: JPY 6050

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The public bath is open from 5-10 AM and 3-11 PM daily.

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

Is HOTEL MYSTAYS Fuji Onsen Resort pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HOTEL MYSTAYS Fuji Onsen Resort?

As of 31 May 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Fuji Onsen Resort on 5 June 2025 start from AU$165.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL MYSTAYS Fuji Onsen Resort?

Self-parking is free at this property.

What time is check-in at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at HOTEL MYSTAYS Fuji Onsen Resort?

Checkout is at 11 AM.

Where is HOTEL MYSTAYS Fuji Onsen Resort located?

Situated on a lake, this spa hotel is 0.3 mi (0.4 km) from Fuji-Q Highland, and within 3 mi (5 km) of Arakurayama Sengen Park and Lake Kawaguchi. Kawaguchiko Music Forest Museum and Lake Saiko are also within 6 mi (10 km). Kawaguchiko station is 16 minutes by foot and Fujisan station is 22 minutes.

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HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1045 reviews
Rating 8 - Good. 276 out of 1045 reviews
Rating 6 - Okay. 114 out of 1045 reviews
Rating 4 - Poor. 30 out of 1045 reviews
Rating 2 - Terrible. 20 out of 1045 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there, huge buffet
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with great view of Fuji. Onsen was very nice and relaxing after hard days.
Stayed 2 nights in May 2025

8/10 Good

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, good view, nice onsen and amenities provided
Stayed 3 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in good location
Stayed 4 nights in Apr 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Min Chul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view! Was great place to stay while visiting Kawaguchiko to see Mt Fuji. Close to train station and hence to nearby tourist spots. Public bath wasn't hot enough, but still warm and had the mountain view which was nice. Would love to stay again!
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough for a quick stay. We didn’t have time to use the Onsen but the location was great for public transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with a wonderful staff and excellent breakfast buffet.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Should have gym facilities & minerals water provided not everyone can drink diff countries tap water
Stayed 2 nights in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great and had great service!
Stayed 1 night in Jan 2025

8/10 Good

Vivian Myhoa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful
Stayed 2 nights in May 2025

6/10 Okay

Lay Ling

Liked: Cleanliness, staff & service, property conditions & facilities
The buffet dinner cost 6,050 yen per pax and the spread is very limited. Do not try and you are better off eating outside.
Stayed 1 night in May 2025

6/10 Okay

Diana

Disliked: Cleanliness
We stayed in the mt Fuji room and it was alright. It had a great view even if was obstructed a bit with poles/ roller coaster rides. I did notice some areas of the room were dusty and deserved more attention. The bathroom smelled a little so we had to keep the vent on even when we left the room to help with the smell. Other than that the room was spacious and the beds were comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Chun Fai

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities in room
Stayed 1 night in Feb 2025

6/10 Okay

Georgia

Liked: Amenities, property conditions & facilities
The property was just what we needed. Close to all public transport routes, about a 15 minute walk from the express highway bus terminal from Tokyo. The bed was hard and felt really small and the air conditioning could really only be full blast and freezing cold or you had to turn it off…there was no in between.
Stayed 3 nights in May 2025

10/10 Excellent

Mitzie

Liked: Staff & service, amenities, property conditions & facilities
excellent customer service, beautiful property, nice onsen and amenities, but found a used wet towel when we checked in, in our room :(
Stayed 1 night in Apr 2025

10/10 Excellent

Mindy

Liked: Staff & service, amenities, property conditions & facilities
Loved the onsen experience here and cleanliness of this resort
Stayed 1 night in Dec 2024

4/10 Poor

Yara

Disliked: Cleanliness, amenities, property conditions & facilities
Best view of mt fuji ! But the rooms really dirty , very dusty , walls dusty, tissue box was covered in stains , no amenities in thr room , found hair in the bed !
Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice to travel with family Place has beautiful view's, very clean, and good food choices.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing onsen, nice clean rooms and the staff are lovely, will stay here again
Stayed 1 night in Dec 2024

8/10 Good

Sheranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service staff
Stayed 1 night in Mar 2025

10/10 Excellent

Nur Sakinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the theme park, but food wise, everything about a 20-30 mins walk away. That said, hotel itself is comfortable and the onsen was pretty good!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hui Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located within many eateries and convenience store. As we rented a car, driving around to the theme park and 5 lakes around Mt fuji is also very easy and not far. Last but not lease Mt Fuji view is fantastic!
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights at this hotel. Our room was on level 7, which is the same level as the onsen, so it was very convenient for us to use the onsen. Our stay included breakfast and dinner. Both meals were buffets, with a good variety of food choices. We drove, so parking was really free and convenient. Overall, nice stay, friendly staff and good amenities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Amenities
I chose a room with Mt Fuji view and woke up to a beautiful picturesque view of Mt Fuji under a clear blue sky that day. Feels like I had a front row view. Very good breakfast buffet but better go earlier as there’s a little wait line.
Stayed 1 night in Apr 2025