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The Yokohama Bay Hotel Tokyu

4.5 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for The Yokohama Bay Hotel Tokyu

Down duvets, in-room safe, desk, iron/ironing board
Balcony view
Front of property - evening/night
Balcony view
4 restaurants, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Laundry
The current price is AU$195
23 June - 24 June

Room options

Available filters for rooms
Showing 52 of 52 rooms

View all photos for Executive Double Room, Smoking, Bay View

Down duvets, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking, Bay View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Yokohama Floor Luxury Harbor King Park View, Non-Smoking

Yokohama Floor Luxury Harbor King Park View, Non-Smoking

Yokohama Floor Luxury Harbor King Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Park view
  • 46.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean Twin Bay View Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Luxury Ocean Twin Bay View Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Separate bath and shower
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Ocean Twin Bay View, Smoking

Down duvets, in-room safe, desk, iron/ironing board

Luxury Ocean Twin Bay View, Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Separate bath and shower
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Bay Club Floor Twin Park View, Non Smoking

Bay Club Floor Twin Park View, Non Smoking

Bay Club Floor Twin Park View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 2 Bed Room Suite, Bay View, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

2 Bed Room Suite, Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Separate bath and shower
  • Ocean view
  • 93 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Corner Suite Twin Bay View Smoking

Down duvets, in-room safe, desk, iron/ironing board

Grand Corner Suite Twin Bay View Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Separate bath and shower
  • Ocean view
  • 93 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking, City View

Down duvets, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Bay Club Floor King Bay View, Non Smoking

Bay Club Floor King Bay View, Non Smoking

Bay Club Floor King Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Yokohama Floor Luxury Triple Park View, Non-Smoking

Yokohama Floor Luxury Triple Park View, Non-Smoking

Yokohama Floor Luxury Triple Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Park view
  • 49.8 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Luxury Triple Park View, Non-Smoking (bed size 97cm)

Luxury Triple Park View, Non-Smoking (bed size 97cm)

Luxury Triple Park View, Non-Smoking (bed size 97cm)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Park view
  • 50 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Yokohama Floor Twin Park View, Non-Smoking

Yokohama Floor Twin Park View, Non-Smoking

Yokohama Floor Twin Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Park view
  • 40.5 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Twin Park View, Smoking

View from room

Executive Twin Park View, Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Bay Club Floor King Park View, Non Smoking

Bay Club Floor King Park View, Non Smoking

Bay Club Floor King Park View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
  • Park view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Non Smoking, Bay View

Down duvets, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking, Bay View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Yokohama Floor King Bay View, Non-Smoking

Yokohama Floor King Bay View, Non-Smoking

Yokohama Floor King Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Bay view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Yokohama Floor Twin City View, Non-Smoking

Yokohama Floor Twin City View, Non-Smoking

Yokohama Floor Twin City View, Non-Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 38.7 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Park View, Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive Twin Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Harbor King Park View, Smoking

Down duvets, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Separate bath and shower
Bathrobes
  • Park view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Harbor King Park View, Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View, Non-Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Separate bath and shower
Bathrobes
  • Park view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Yokohama Floor Twin Bay View Non-Smoking

Yokohama Floor Twin Bay View Non-Smoking

Yokohama Floor Twin Bay View Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Bay view
  • 40.5 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Bay view
  • 49.9 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
  • Bay view
  • 96.2 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Grand Corner Suite Twin Bay View Non-Smoking

Grand Corner Suite Twin Bay View Non-Smoking

Grand Corner Suite Twin Bay View Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
  • Bay view
  • 93 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Bay Club Floor King City View, Non Smoking

Bay Club Floor King City View, Non Smoking

Bay Club Floor King City View, Non Smoking

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Separate bath and shower
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Bay View, Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive Twin Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Twin Bay View, Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive Twin Bay View, Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Bay Club Floor Twin City View, Non Smoking

Bay Club Floor Twin City View, Non Smoking

Bay Club Floor Twin City View, Non Smoking

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Heating
Down duvet
Toilet with electronic bidet
  • City view
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking, City View

Down duvets, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Ocean Twin Bay View Smoking

Property grounds

Luxury Ocean Twin Bay View Smoking

  • Sleeps 2
  • 2 Single Beds

Grand Corner Suite Bay View Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Ocean Twin Bay View Non-Smoking

Property grounds

Luxury Ocean Twin Bay View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Park View Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive Twin Park View Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Harbor King Park View Smoking

Down duvets, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Bay View Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive King Bay View Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bed Room Suite With Bay View Non Smoking

Property grounds

2 Bed Room Suite With Bay View Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Luxury Harbor King Park View Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Bay View Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive King Bay View Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Park View Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive Twin Park View Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Bay Club Floor King City View Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin City View Smoking

Down duvets, in-room safe, desk, iron/ironing board

Deluxe Twin City View Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin City View Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Deluxe Twin City View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Bay Club Floor Twin City View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Bay Club Floor Twin Bay View Non-Smoking

Living area

Bay Club Floor Twin Bay View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Bay Club Floor Twin Park View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Accessible Twin City View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Bay View Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive Twin Bay View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Luxury Triple Park View Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Twin Bay View Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive Twin Bay View Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Family Suite Bay View

Property grounds

Grand Family Suite Bay View

  • Sleeps 4
  • 2 Double Beds

View all photos for Bay Club Floor King Park View Non-smoking

Down duvets, in-room safe, desk, iron/ironing board

Bay Club Floor King Park View Non-smoking

  • Sleeps 2
  • 1 King Bed

Bay Club Floor King Bay View, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Map
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa-ken, 220-8543

What's nearby

  • Pacifico Yokohama - 5 min walk - 0.4 km
  • Landmark Tower - 6 min walk - 0.6 km
  • Anpanman Museum - 12 min walk - 1.1 km
  • Yamashita Park - 20 min walk - 1.7 km
  • Yokohama Stadium - 2 min drive - 2.4 km

Getting around

  • Minatomirai Station - 6 min walk
  • Sakuragicho Station - 11 min walk
  • Tokyo (HND-Haneda) - 29 min drive

Restaurants

  • ‪クイーンズタワー - ‬3 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪Takanashi Milk Restaurant - ‬3 min walk
  • ‪CAFÉ de CRIÉ - ‬2 min walk
  • ‪カフェトスカ - ‬1 min walk

About this property

The Yokohama Bay Hotel Tokyu

Luxury hotel near Landmark Tower
Located close to Pacifico Yokohama and Anpanman Museum, The Yokohama Bay Hotel Tokyu provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Treat yourself to a massage, a body treatment or a facial at Beauty Avenue SOCIE, the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and French cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Concierge services, a porter/bellboy and a banquet hall
  • A gift shop, a lift and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 480 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
Other amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with separate baths/showers and toilets with electronic bidets
  • LCD TVs with cable channels and DVD players
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,600 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: JPY 4,500 for adults and JPY 2,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Tosca
  • Oshima
  • Queen Alice
  • Somerhouse
  • szechwan restaurant CHEN

Things to do

  • Full-service spa
  • Gym

Family friendly

  • DVD player
  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference space

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed facility fee charged for swimming pool access only applies from July 1 to September 30, 2023. The listed fee is for adults ages 20 and older. The fee is JPY 4,000 for guests ages 16-19, and JPY 2,000 for ages 6-15. There are no fees for ages 5 and under.
This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. Starting April 1, 2024, the optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.
Due to renovations, indoor pool is not available from October 1, 2024 to June 30, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 2500 for children
  • Self-parking fee: JPY 1600 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cribs (infant beds) are available only for infants under 12 months of age.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Yokohama Bay Hotel
Yokohama Bay Hotel Tokyu
Yokohama Bay Tokyu
Yokohama Bay Tokyu Hotel
Pan Pacific Yokohama
Yokohama Pan Pacific
The Yokohama Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel
The Yokohama Bay Hotel Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel Yokohama

Frequently asked questions

Is The Yokohama Bay Hotel Tokyu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Yokohama Bay Hotel Tokyu?

As of 2 June 2025, prices found for a 1-night stay for 2 adults at The Yokohama Bay Hotel Tokyu on 23 June 2025 start from AU$194.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Yokohama Bay Hotel Tokyu?

Self-parking is available for JPY 1600 per day.

What time is check-in at The Yokohama Bay Hotel Tokyu?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Yokohama Bay Hotel Tokyu?

Checkout is at 11 AM.

Where is The Yokohama Bay Hotel Tokyu located?

Located in Minatomirai, this luxury hotel is within a 10-minute walk of Landmark Tower and Pacifico Yokohama. Anpanman Museum and Yamashita Park are also within 1 mi (2 km). Minatomirai Station is 6 minutes by foot and Bashamichi Station is 12 minutes.

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The Yokohama Bay Hotel Tokyu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1174 out of 1541 reviews
Rating 8 - Good. 265 out of 1541 reviews
Rating 6 - Okay. 68 out of 1541 reviews
Rating 4 - Poor. 19 out of 1541 reviews
Rating 2 - Terrible. 15 out of 1541 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Outstanding stay; good breakfast.
Stayed 2 nights in Jan 2025

10/10

Great location and beautiful hotel
Stayed 1 night in Apr 2025

10/10

Beautiful place, fantastic breakfast buffet, great view of Yokohama Bay
Stayed 1 night in Mar 2025

10/10

Great location!
Stayed 3 nights in May 2025

10/10

Excellent location and great view of Yokohama Bay; easy access to shopping, dining, and the train station; excellent staff and service; great breakfast buffet
Stayed 1 night in Apr 2025

10/10

This was an amazing hotel which is conveniently attached to the mall.
Stayed 5 nights in Apr 2025

10/10

Stayed in Bay Club room with access to Executive Lounge-excellent service!
Stayed 3 nights in May 2025

10/10

Excellent location, staff were warm and friendly, great amenities, club lounge had amazing views and food options.
Stayed 4 nights in Apr 2025

10/10

It’s very clean , hotel staff are very polite and professional. Transportation, shopping, restaurants everything very convenient.
Stayed 14 nights in May 2025

10/10

This property and staff were amazing!! Everything about the hotel and staff were inviting, and we will definitely be staying here again.
Stayed 6 nights in Mar 2025

10/10

The best place we ever stayed while in Japan. I highly recommended this place !
Stayed 3 nights in Apr 2025

10/10

Hotel well situated, excellent staff, excellent service
Stayed 4 nights in Apr 2025

10/10

Conveniently connected to trains and shopping. Lots of dining nearby.
Stayed 2 nights in Apr 2025

10/10

Great staff, easy to get to from the subway station, large and clean room
Stayed 3 nights in Apr 2025

10/10

The views were incredible
Stayed 1 night in Apr 2025

10/10

Beautiful view
View out our window room 1125
Stayed 3 nights in May 2025

8/10

Loved the view and the water dispenser nearby as well as the politeness and friendly service of the hotel.
Stayed 6 nights in Apr 2025

8/10

Located in Mimato-mirai area, good to visit various facilities.
Stayed 2 nights in Apr 2025

10/10

The property was beautifully maintained, the staff was professional and courteous. The location was excellent with shopping, dining and the train station all conveniently located to the hotel. I would definitely stay here again.
Stayed 6 nights in Mar 2025

10/10

Lovely hotel, beautiful suite, very friendly staff
Stayed 1 night in Mar 2025

10/10

A two minute walk to the underground station. Also many restaurants within easy reach. Staff were brilliant. Helped out our luggage and taxi booking. Would definitely stay here again.
Stayed 5 nights in May 2025

10/10

Excellent location, connected to mall and train station. Spacious room with great view. Wonderful staff.
Stayed 1 night in Apr 2025

10/10

Amazing staff!
Stayed 2 nights in Apr 2025

10/10

The hotel is excellent with the view n service, shopping mall and restaurant is surrounded by the hotel. Definitely my chose next time when visit yokohama!
Stayed 5 nights in Apr 2025

10/10

The staff was very helpful, the request for connecting rooms was answered and achieved, thank you
Stayed 5 nights in May 2025